APOLOGY, UPDATE, PROPOSAL

ZOOTMAN · Post by **ZOOTMAN** » Tue Nov 25, 2008 11:06 pm

Good day to all. I feel it's time to give an explanation on the group buy for the Ebony & Rosewood order. My intent was to have this material delivered to Allen directly from India. The fellow that I was placing my order with has been less that honest with me. First a fire at his factory (an excuse he used once before but must have forgot). Latest was the material was shipped from his factory to him and will arrive in 7 days. When I questioned the length of time he explained that "his factory was 2000 km from his office"
What? Who in gods name lives 2000 km from his factory. Just more bullshit.

So here is my proposal.
I can fill 75 to 80% of the material from my inventory. In fact I think the only area I may be short is the ebony fb's. I also have a shipment on the way from a reliable source so that I can complete the order.

What I would like from you folks is a list of who can wait and who would like the material within the next 2 weeks shipped from me? I have informed Allen and he suggested I dump this guy and post this explanation. I would like to clarify that I have not sent this asshole any money so no worries on that end.

I offer my sincere apologies to all involved and will do my best to complete this transaction in a timely manner. I certainly appreciate everyones patience.

Warm regards to all
Bob Cefalu

ozziebluesman · Post by **ozziebluesman** » Tue Nov 25, 2008 11:19 pm

G'day Bob,

I don't mind waiting for my order.

Cheers

Alan

Kim · Post by **Kim** » Tue Nov 25, 2008 11:42 pm

This is a bummer Bob and most annoying when beyond your control because someone else has let you down. This guy must be a fool considering your profile and good name in the tonewood game. Anyhow, as long as the quality is there, I am quite happy to hold on because that was the only reason I went in on the buy, it offered first grade knot free clean black wood at a good price so if that is what can be supplied it will certainly be worth the wait.

Cheers

Kim

ZOOTMAN · Post by **ZOOTMAN** » Tue Nov 25, 2008 11:46 pm

Thanks Alan.
Kim you know first hand that I'm a man of my word. If I can't deliver what I promised I will issue refunds.

Kim · Post by **Kim** » Wed Nov 26, 2008 12:21 am

Absolutely no questioning that Bob, your record is impeccable.

Cheers

Kim

ZOOTMAN · Post by **ZOOTMAN** » Wed Nov 26, 2008 12:33 am

Kim wrote:Absolutely no questioning that Bob, your record is impeccable.

Cheers

Kim

Thanks my friend.

sebastiaan56 · Post by **sebastiaan56** » Wed Nov 26, 2008 5:11 am

Bob,

I can wait as well as the quality is what I am after, thanks for your TLC on this matter,

Sebastiaan

PS I wont deal with sub continental types in my business unless its 100% deposit up front and even then most will try to creep some specification. The nicer they are the less I trust them, they have touched me up too many times. I suspect it is cultural. From the land that invented karma!

ZOOTMAN · Post by **ZOOTMAN** » Wed Nov 26, 2008 5:24 am

Sebastian I think your right on with your observations. I guess one needs to get stung a few times in order to weed out the rotten apples.

Stu · Post by **Stu** » Wed Nov 26, 2008 6:03 am

Sorry to hear you're getting the run around. Frustration must be eating you up at the moment, I'd imagine.

This sub-continental fella could well have a place in the other thread Martin started about dodgy suppliers. !!!

I'm happy to wait as well, Bob.

cheers, Stu

Allen · Post by **Allen** » Wed Nov 26, 2008 6:44 am

Do you have an idea how long before you're able to fill the entire order Bob?

jmuller92 · Post by **jmuller92** » Wed Nov 26, 2008 6:47 am

i cant believe people actually think they can get away with operating business like that....

Bob Connor · Post by **Bob Connor** » Wed Nov 26, 2008 7:36 am

I'm in no hurry either Bob.

Kim Strode · Post by **Kim Strode** » Wed Nov 26, 2008 7:58 am

I can wait for my order.

graham mcdonald · Post by **graham mcdonald** » Wed Nov 26, 2008 8:05 am

Happy to wait

graham

kiwigeo · Post by **kiwigeo** » Wed Nov 26, 2008 8:08 am

I can wait Bob. Thanks for being honest with us.

Oh yeah can you please post up email address of your supplier so I can send him a christmas card.

Cheers Martin

DarwinStrings · Post by **DarwinStrings** » Wed Nov 26, 2008 9:34 am

kiwigeo wrote:
Oh yeah can you please post up email address of your supplier so I can send him a christmas card.

Cheers Martin

Jim

Dennis Leahy · Post by **Dennis Leahy** » Wed Nov 26, 2008 11:11 am

This is a good example of what it means to deal with an honest man and reputable tonewood dealer (or anything else that Bob would sell.)

In Aussie-speak, "Good onya, Bob!"

Dennis

xray · Post by **xray** » Wed Nov 26, 2008 11:53 am

hey guys, if possible can i get my order sooner than later. im in need of fretboards before my six weeks off. i hope im not sounding greedy or anything, but im coming up to prime building time for the year. i dont get alot of time to build due to fingers in too many pies. thanks for your consideration zootman

ap404 · Post by **ap404** » Wed Nov 26, 2008 12:19 pm

Happy to wait ... thanks Bob

AP

jeffhigh · Post by **jeffhigh** » Wed Nov 26, 2008 12:51 pm

No great hurry for me Bob

Dominic · Post by **Dominic** » Wed Nov 26, 2008 2:48 pm

Yep, I can wait.
Thanks for the update guys.
Dom

ZOOTMAN · Post by **ZOOTMAN** » Wed Nov 26, 2008 4:28 pm

xray wrote:hey guys, if possible can i get my order sooner than later. im in need of fretboards before my six weeks off. i hope im not sounding greedy or anything, but im coming up to prime building time for the year. i dont get alot of time to build due to fingers in too many pies. thanks for your consideration zootman

x-ray send me your shipping info and your order info.

PHANTOM · Post by **PHANTOM** » Wed Nov 26, 2008 4:31 pm

No drama for me to wait. Thanks for the update.

Taffy Evans · Post by **Taffy Evans** » Wed Nov 26, 2008 5:26 pm

Thanks for the update, I can wait also. No rush.

Craig · Post by **Craig** » Wed Nov 26, 2008 9:07 pm

Sometimes shit just happens Bob . No big deal . A wait for your excellent wood doesn't worry me either mate

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